How Tickets9 works

A fan who can't go sells their ticket for what they paid. Another fan buys it. Here is each step, and where the money goes.

Buying

Three steps, and you see the full price before you pay.

  1. 01
    Find the event

    Search above or browse. Every ticket here is listed by another fan.

  2. 02
    Pay the capped price

    Face value plus the original booking fee, then our fee. Every line is shown before you pay.

  3. 03
    Get your tickets

    As a PDF, a mobile transfer or by post, depending on the ticket. The Tickets9 Guarantee covers every order.

Where the money goes

An example ticket with a €48.00 face value and a €5.40 booking fee.

Tickets9Example resale
Face value€48.00
Original booking fee€5.40
Seller mark-up€0.00
Ticket price€53.40
Tickets9 fee, 12%€6.41
You pay€59.81
  • €53.40
    The seller

    Exactly what they paid. Listings above face value plus booking fees are refused.

  • €6.41
    Tickets9

    Our 12% fee runs the site, the checks and support.

Selling

Listing is free. You get back what you paid, and nothing is taken off it.

  1. 01
    List it for what you paid

    Pick the event, add your proof of purchase and your price, up to face value plus booking fees.

  2. 02
    We check it

    We match the price to your proof before the listing goes live.

  3. 03
    Get paid

    When a fan buys, you send the tickets and get paid to your PayPal. Listing is free.

If something goes wrong

Every order is covered by the Tickets9 Guarantee. If your tickets never arrive, don't work at the door, or are materially different from the listing, report it from your order. If your claim is upheld, you get a full refund, including our fee.

Payments made with PayPal also carry PayPal's own Buyer Protection.

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